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Note: All delivery timeframes start from the day after you place your order, unless otherwise specified.
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Start a return request and tell us about your item. We'll provide a return authorization and detailed instructions.
Pack your item in its original condition with all tags attached. Use our label or your preferred carrier.
Once we receive and inspect your return, we'll process your refund within 5-10 business days.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total, so there are no surprise fees — even for orders over €150.
IOSS is an electronic portal for handling VAT on EU imports. What this means for you: We include VAT in all prices and handle customs. Your orders ship DDP, so you pay nothing extra on arrival.
You'll receive confirmation emails when your order ships. Gift card purchases don't count towards free delivery. We cannot deliver to military addresses in EU countries. Problems? Contact us.
Promo code - 5% Off your First Order
Big Thief will release their sixth studio album, Double Infinity, on 5 September 2025. The album follows their Grammy-nominated 2022 release, Dragon New Warm Mountain I Believe In You. Recorded over three weeks at Power Station in New York City, the band embraced a collaborative and improvisational process, cycling between Brooklyn and Manhattan during winter to record in the studio's warm wood-panelled room. Alongside a community of musicians including Alena Spanger, Caleb Michel, Hannah Cohen, Jon Nellen, Joshua Crumbly, June McDoom, Laraaji, Mikel Patrick Avery, and Mikey Buishas, Big Thief tracked the album live—playing simultaneously and making collective discoveries. Produced, engineered, and mixed by longtime collaborator Dom Monks, Double Infinity reflects a deep engagement with presence, aging, and transformation. Adrianne Lenker's lyrical meditation on time and beauty—"Let gravity be my sculptor, let the wind do my hair"—captures the album’s spirit of embracing life’s mysteries.
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